Welcome to Drape Craft (operating at drapecraft.site). We take great care in inspecting, packaging, and shipping our decorative storage solutions, including our DRAPECRAFT Fluted Glass Storage Jar (Green & Gold). This policy details our standard shipping terms, handling schedules, and delivery procedures across the United States.
We provide nationwide parcel delivery across all 50 states within the United States. We do not support international shipments, military APO/FPO addresses, or freight forwarder destinations.
All orders placed on our website are dispatched under our transparent, free shipping structure with clear delivery windows:
| Eligible Destination | United States (Nationwide) |
|---|---|
| Standard Shipping Rate | Free Shipping ($0.00 USD) |
| Handling / Processing Time | 1–3 Business Days (Mon–Fri) |
| Order Cut-Off Time | 5:00 PM PST (Pacific Standard Time) |
| Transit / Carrier Time | 3–5 Business Days |
| Estimated Total Delivery Window | 4–8 Business Days |
Orders placed before 5:00 PM PST on business days begin handling the following business morning. Once your package is collected by the carrier, an automated confirmation email containing your official tracking number and carrier tracking link will be sent to your email address.
Please review your shipping address carefully at checkout. If you need to correct an error or cancel an order, email info@drapecraft.site within 2 hours of placement. Once an order is processed or in transit, address changes cannot be applied.
We package our glassware securely to withstand parcel transit. If your item arrives broken or defective, contact us at info@drapecraft.site within 48 hours of delivery with your order details and photos of the damage. We will provide an immediate replacement or full refund with no return fees or restocking fees.
For return information on non-defective items, please consult our Refund & Returns Policy.
Have a question regarding tracking or delivery status? Reach out to our customer service team: