Payment Policy

Shipping & Payment Policy - Drape Craft

Shipping Policy

Effective Date: August 27, 2025 | Last Updated: August 27, 2026

Welcome to Drape Craft (operating at drapecraft.site). We take great care in packaging and delivering our decorative storage solutions, including our DRAPECRAFT Fluted Glass Storage Jar (Green & Gold). This policy details our standard shipping terms, rates, handling schedules, payment processing standards, and delivery procedures across the United States.

1. Shipping Coverage

We provide nationwide parcel delivery across the United States. We do not support international shipments, military APO/FPO addresses, or freight forwarder destinations.

2. Shipping Rates & Delivery Estimates

All orders are dispatched under our flat-rate shipping structure with clear delivery windows:

Eligible Destination United States Only
Standard Shipping Rate $0.00 Free
Handling / Processing Time 1–3 Business Days (Mon–Fri)
Order Cut-Off Time 5:00 PM PST (Pacific Standard Time)
Transit / Carrier Time 3–5 Business Days
Estimated Total Delivery Window 4–8 Business Days

3. Accepted Payment Methods

We require full payment authorization at checkout before order processing begins. All transactions are securely processed in USD ($) using 256-bit SSL encryption. We do not store or access your credit card numbers directly.

Stripe

Visa, MasterCard, American Express, Discover, and major debit cards.

PayPal

Fast, secure digital wallet and linked account checkout.

Affirm

Flexible buy-now-pay-later installment options for eligible orders.

AfterPay

Interest-free 4-payment installment plans on qualifying purchases.

4. Order Processing & Tracking

Orders placed before 5:00 PM PST on business days begin handling the following business morning. Once your package is collected by the carrier, an automated confirmation email containing your official tracking number and carrier link will be sent to the email provided during checkout.

5. Address Changes & Order Modifications

Please review your shipping address carefully at checkout. If you need to correct an error or cancel an order, email info@drapecraft.site within 2 hours of placement. Once an order is processed or in transit, address changes cannot be applied.

6. Damaged, Broken, or Lost Items

We package our glassware securely to withstand parcel transit. If your item arrives broken or defective, contact us at info@drapecraft.site within 48 hours of delivery with your order details and photos of the damage. We will provide an immediate replacement or full refund with no return fees or restocking fees.

For return information on non-defective items, please consult our Refund & Returns Policy.

Shipping & Payment Support

Have a question regarding payment verification, tracking, or delivery status? Reach out to our customer service team:

Store / Legal Name Drape Craft (drapecraft.site)
Physical Base 2100 Monument Blvd Ste 20, Pleasant Hill, CA 94523, United States
Support Email info@drapecraft.site
Phone Support +1 (925) 689-3587